Terms & Conditions

Last Updated: January 2026

Welcome to EZMOM. These Terms & Conditions (“Terms”) govern your access to and use of the website located at www.ezmom.com (the “Site”), operated by EZMOM USA LLC (“EZMOM,” “we,” “us,” or “our”). They apply to all visitors, users, and customers who browse the Site, create an account, or purchase products from us.

By accessing or using any part of the Site, you confirm that you have read, understood, and agreed to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Refund Policy, all of which form part of this agreement. If you do not agree with these Terms, we kindly ask that you discontinue use of the Site.

Eligibility, Accounts, and Responsible Use

By using this Site, you represent that you are at least 18 years of age, or that you are accessing the Site under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into a binding agreement.

If you choose to create an account with us, you agree to provide accurate and complete information and to keep your account details secure. You are responsible for all activities that occur under your account, whether authorized by you or not. Please notify us promptly if you believe your account has been compromised.

To help keep EZMOM a safe and welcoming space, you agree not to use the Site in any way that is unlawful, harmful, misleading, or disruptive. This includes, but is not limited to:

  • Attempting to gain unauthorized access to the Site or its systems
  • Uploading or transmitting malicious code or harmful content
  • Using the Site for fraudulent, abusive, or deceptive purposes
  • Interfering with the normal operation, security, or performance of the Site

Products, Information, and Availability

EZMOM offers products and educational content designed to support mothers, babies, and families at different stages of their journey. We take great care to present our products and information clearly and accurately; however, details such as product descriptions, images, packaging, pricing, and availability may change from time to time.

We reserve the right to update, modify, limit, or discontinue any product or service at our discretion and without prior notice, including limiting purchase quantities or declining orders when permitted by law. Any such changes will not affect orders that have already been accepted and confirmed.

Health and Medical Disclaimer

Your health and your baby’s well-being matter deeply to us. That said, all content provided on the Site—including articles, guides, FAQs, and product information—is intended for general informational purposes only and is not a substitute for professional medical advice.

EZMOM products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Because individual needs and circumstances vary, we encourage you to consult with a qualified healthcare provider before using any maternal or baby-related products, especially during pregnancy, postpartum recovery, or infancy.

Orders, Pricing, and Payment Authorization

All prices on the Site are listed in U.S. Dollars (USD) unless otherwise stated and may be updated without notice. By placing an order, you confirm that all billing, shipping, and payment information you provide is accurate and complete, and you authorize EZMOM to charge your selected payment method for the full amount of your purchase, including applicable taxes and shipping fees.

We reserve the right to review, cancel, or refuse any order in situations including, but not limited to:

  • Suspected fraud or unauthorized transactions
  • Pricing or listing errors
  • Violations of these Terms or applicable laws

If an order is canceled after payment has been processed, we will issue a refund in accordance with our Refund Policy.

Shipping, Returns, and Refunds

Shipping methods, delivery timelines, return eligibility, and refund conditions are governed by our Shipping Policy and Refund Policy. These policies are designed to be fair and transparent, and they form an integral part of these Terms. We encourage you to review them carefully before completing your purchase.

Intellectual Property and Brand Protection

All materials on the Site—including text, images, graphics, videos, logos, trademarks, product designs, website layout, and software—are owned by or licensed to EZMOM USA LLC and are protected by U.S. and international intellectual property laws.

You may view, download, or print portions of the Site for personal, non-commercial use only. Any reproduction, modification, distribution, or commercial use of Site content without our prior written consent is strictly prohibited.

User Content, Reviews, and Community Standards

We welcome honest feedback and shared experiences from our community. By submitting reviews, comments, testimonials, photos, or other content to the Site, you grant EZMOM a non-exclusive, royalty-free, worldwide license to use, reproduce, display, adapt, and distribute such content for operational, promotional, and marketing purposes.

All submitted content must be respectful, truthful, and lawful. Content that is misleading, offensive, defamatory, or infringing on third-party rights may be removed at our discretion.

Third-Party Services and External Links

For your convenience, the Site may include links to third-party websites, tools, or services. EZMOM does not control and is not responsible for the content, availability, or practices of these third parties. Your use of any third-party services is governed by their own terms and policies and is undertaken at your own discretion and risk.

Limitation of Liability

To the fullest extent permitted by law, EZMOM USA LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site, reliance on its content, or purchase or use of any products, even if we have been advised of the possibility of such damages.

Our total liability for any claim related to a product or service shall not exceed the amount you paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless EZMOM USA LLC, its officers, employees, affiliates, and partners from any claims, losses, damages, or expenses, including reasonable attorneys’ fees, arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

Governing Law and Jurisdiction

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes arising from or relating to these Terms, the Site, or products purchased shall be resolved exclusively in the state or federal courts located in New York, and you consent to their jurisdiction.

Updates to These Terms

We may update these Terms from time to time to reflect changes in our services, business practices, or legal requirements. Updated Terms will be posted on the Site and will take effect immediately. Continued use of the Site indicates your acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms or need assistance, we’re always here to help:

EZMOM USA LLC
Email: support@ezmom.com
Website: www.ezmom.com